Financial Policy

Patient Billing

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. For your convenience, we accept Visa, Master Card, Discover, Cash, Check, and Care Credit. If you have dental insurance, we will gladly file your claims for you. You are expected to pay your estimated portion at the time of service.

For more information about Care Credit and to apply, please visit Care Credit .

Care Credit Logo

If you have questions regarding your account, please contact us at 

Genoa Office Phone Number 815-784-5166. Many times, a simple telephone call will clear any misunderstandings. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.